• Cool Cat Casino Reviews 2018 2019
• Cool Cat Casino Reviews

Home » Cool Cat Casino Review. Cool Cat Casino Review. Cool Cat Casino is apart of the Virtual Casino Group. They accept US players and run on Real Time Gaming software. Cool Cat has been online since 2008. And while they haven’t been without issues, you can’t overlook the efforts they’ve made to fix them. CoolCat Casino is the best place to find casino games to play for real money, which is why we offer a variety of popular payment methods to choose from. CoolCat Casino even accepts bitcoin online casino, and all players' information including transactions and activities is encrypted for maximum security. Cool Cat Casino Review. Cool Cat Casino is one of the veterans of the online casino industry, being operational starting with 2002. With over 16 years of experience under their belt, you can expect only the best services when gambling at this casino. This could be why there Cool Cat Casino Reviews 2018 is a high drive and push towards slot gaming. 18+, T&C Apply, New Customers Only. Visit Casino T&C's Apply. October 4, 2019. You're now leaving. January 7, 2018. Monthly casino promotions, 100/200 free.

The Coolest Online Casino! Also Cats!

Welcome to my Cool Cat Casino review. I’ll be turning this site inside out and upside down today, looking at it from all the important angles a player might be interested in.

If you’re a first-time reader, welcome, and let me tell you a little bit about how things are done around here. I keep all my reviews real, giving you an insight into the pros and cons of every site I visit and play at.

Unlike many other so-called review sites, I don’t accept bribes or payoffs to gloss over ugly truths. If there’s something you need to know about a casino, I’ll tell you, whether it’s good or bad.

So, let’s get into Cool Cat Casino and see what’s behind the fun name and attractive bonuses.

About Cool Cat Casino

Cool Cat Casino is one of eight casino brands owned and operated by the Virtual Casino Group and has been online since 2002.

This firm at one time had a poor reputation for slow payouts, but it has since turned things around under a new management team and has made great efforts to fix the problems the previous group left behind.

This is a Puerto Rico-licensed casino, meaning – you guessed it – USA players are accepted. That will likely be a sigh of relief for Americans, but don’t rush in just yet. Let’s see how this casino performs under closer inspection first.

This is an RTG-powered casino, and no other software companies have a presence here.

Players from most Middle Eastern and African countries are blocked from playing here.

USA players are accepted, apart from those from New York and Maryland.

Most Western countries, meaning Europe, Australia, Canada, and the USA, are accepted.

For a full list of restricted countries, see the terms and conditions. There’s an easy-to-read PDF sheet showing exactly which countries can and can’t play, and some of the bonus restrictions according to location.

Software Suppliers

All of the games at Cool Cat Casino are provided by RTG. This software firm has been around since 1998. That makes it one of the “originals” of online casino gaming.

RTG games aren’t as well known as those from Playtech, IGT, and others, which have unseated it in recent years. That said, there’s nothing to worry about regarding game quality. They’re up there with the best.

There’s an Excellent Video Poker Selection

I’ve said it before, and I’ll say it again: video poker is overlooked at far too many casinos.

Each time I play casino games, I spend hours at the video poker machines. I’m glad to see no less than 14 video poker variants available at Cool Cat Casino.

There’s no feeling quite like landing a Royal Flush and watching your bankroll multiply. Check out some of these games, even if you don’t normally.

USA Players Openly Accepted

American players have had a difficult time finding online casinos which accept them since the UIGEA was passed in 2006.

This casino is one of the few that still accepts US players, despite what the regulations may say.

It’s Crypto-Friendly

If you’re one of the early adopters who has started using Bitcoin, you’ll already know how much easier it makes sending global payments.

You can make both deposits and withdrawals at Cool Cat Casino using this revolutionary cryptocurrency. I advise you to do so if that’s an option for you.

The Bad Stuff

Cool Cat Casino Reviews 2018 2019

No Sports Betting

I’m a big fight fan, and there’s nothing I enjoy more than watching my bets come in on UFC events and boxing matches as I play roulette or slots.

Unfortunately, there’s no sports betting option at this casino. It’s all about casino games here. I’ll just have to bet on my mobile app while playing here on my desktop, instead!

Potential Delays with Payouts

Cool Cat has, in the past, had some complaints about taking too long to clear payouts. It’s under new management now and is working around the clock to clear its name of such associations.

That said, it’s still worth noting that in the terms and conditions it clearly states that the casino has up to 10 days to clear withdrawals. That could be a problem if you’re in a rush to get your money, but it doesn’t have to be if you’re playing for fun with the money you can afford to wait for.

In recent times, there have been lots of casinos launched with a specific focus on one or two types of game. For example, there are casinos which cater almost exclusively to slots players, and apps which are for blackjack only.

Those are all well and good, but I’m a player who likes a little bit of everything, depending on my mood. Cool Cat Casino provides a selection which should keep most types of player satisfied and gives you the freedom to dabble in a little of this and a little of that.

Let’s take a closer look at exactly what’s on offer, shall we?

Poker

If you’re hyper-competitive and love nothing more than playing in global tournaments against other poker players, you might be a little disappointed here. There are three casino poker games, meaning you’ll be playing against the house rather than other players.

Your poker options include:

• Pai Gow
• Tri Card Poker
• Three Card Rummy

These are all RTG-powered games. They’re fine in terms of gameplay, with no jumps, freezes, or annoyances like that. However, they do look a little dated.

It’s possible to play these games in practice mode, but if you want to get straight into real money bets, you can play from £5 at the low end to as much as £250 at the upper limit.

Video Poker

I love video poker, and I’m always happy to see a healthy offering of what is my second-favorite game (after slots). Too many casinos don’t consider video poker important, but Cool Cat Casino gives it a fair representation, with over a dozen variants available for instant play.

You can choose from:

• Aces and Eights
• All American
• Bonus Deuces Wild
• Bonus Poker
• Bonus Poker Deluxe
• Deuces Wild
• Double Bonus Poker

• Double D Bonus Poker
• Double D Jackpot Poker
• Double Jackpot Poker
• Jacks or Better
• Joker Poker
• Loose Deuces
• Sevens Wild

The quality of these games is standard. They’re not much different from those you might have played at many other online casinos. The graphics are sharper than some of the table games, though.

You can bet from as little as $1 to as much as $25 per hand. If you want to check out a variant you aren’t sure about, Cool Cat Casino gives you a fun balance of $10,000 to start off with.

Table Games

No casino would be complete without baccarat, blackjack, and roulette. Those games are exactly what’s on offer here.

There are a few variants of each, as follows:

• American Roulette
• European Roulette
• Baccarat
• Classic Blackjack

• European Blackjack
• Face Up 21
• Let ‘Em Ride
• Match Play 21

• Perfect Pairs
• Pontoon
• Suit ‘Em Up
• Super 21
• Craps

I’m glad to see that this casino has provided more than just a couple of digital games. While most casinos are squeezing them about and replacing them with live games, Cool Cat Casino seems to be taking the opposite approach.

These are all RTG games and can be played with your fun balance if you aren’t ready to commit. As with the poker games, some of them look like a throwback to the early days of online casinos, but they play fine.

Once you’re ready to bet for real money, you can play from as little as $5. This is a much higher minimum bet than most casinos, some of which you can play at from just $0.10 per hand/spin.

Slots

RTG video slots aren’t as popular as the likes of NetEnt or Microgaming, but they are a lot of fun once you get into them. In fact, it’s my experience that many of the base-game jackpots offered in these games are larger than what many other software providers offer.

I recommend checking out the following games:

• Achilles
• Bubble Bubble
• Builder Beaver
• Cai Hong
• Cash Bandits
• Cleopatra’s Gold
• Cool Cats
• Coyote Cash

• Crystal Waters
• Diamond Dozen
• Dragon Orb
• Eagle Shadow Fist
• Enchanted Garden II
• Eternal Love
• Food Fight
• Ghost Ship

• God of Wealth
• Golden Lotus
• Hen House
• Jumping Beans
• Mister Money
• Paydirt
• Ronin
• Texan Tycoon

As with the other games, it’s possible to play with your $10,000 fun balance. If you want to check out the features of a given slot, this is the ideal way to do so.

I always give a casino extra credit for showing the world its games without asking for a real money commitment. It shows confidence in the quality.

Other Games

Sometimes it’s nice to change it up and just play some mindless instant win games, isn’t it? If you get sick of the same old casino games, Cool Cat provides a couple of games to cool off with. These include:

• Keno
• Treasure Tree

Promotions

I can tell everything I need to know about an online casino in roughly two minutes of digging around in the bonus section.

If the terms are predatory and the bonuses unrealistic, I click that little x button and head off to another site. However, if the bonuses are generous and fair, there’s a good chance the casino in question has integrity and knows how to look after its players.

In this section, I’ll take a look at what’s on offer for Cool Cat Casino players. I’ll look closely at the terms and conditions, too, bringing the small print out into the light.
Bet Now at Cool Cat Casino »

No-Deposit Bonus

All new players are entitled to a $25 no-deposit bonus chip. If you wish to claim it, you’ll need the bonus code COOLEST25.

If you decide to play slots or keno, the wagering requirements on this bonus are 30x. If you decide to play table games, then the wagering requirements rise to 60x.

In any case, the maximum cash-out is 1x. You won’t be winning any big jackpots with this, but it’s a great way to check out what the casino has to offer and get in a little action without any risk.

330% Welcome Bonus

This welcome bonus is a 330% deposit match. You’ll need to make a minimum deposit of $50 and use the bonus code COOLWELCOME. You’ll also get 50 free spins on Popinata.

The wagering requirements on this bonus are 5x. That’s not bad at all, and with a little luck, you stand a chance of cashing out what you win. Keep in mind, though, that the actual bonus amount itself is non-cashable.

250% Welcome Bonus

If you prefer this bonus, it’s a 250% deposit match with no cash-out limits.

You will still need to make a minimum deposit of $50, though, and 15x wagering requirements will apply.

Use the bonus code ALLCOOLGAMES to claim this offer.

Cool Cat Lotto Bonus

Each deposit you make earns you a ticket to the Cool Cat Lotto. Each draw gives you the chance to win $1,000.

While every deposit counts, the bigger your deposit, the bigger the potential multiplier if you win. This is to counteract players who might want to make five $100 deposits instead of one $500 deposit, maximizing the number of tickets and chances to win.

VIP Exclusive Bonuses

Once you make the cut to enter the Cool Cat Casino VIP club, you’ll be able to avail of six different bonuses. These include:

• A 280% deposit match to use on slots or keno.
• You’ll need to deposit at least $50, and there’s no maximum cash-out or wagering requirements. The code IMAVIP280 is needed to unlock this.
• A 490% deposit bonus to use on slots or keno.
• You’ll need to deposit at least $30. There are 30x wagering requirements and 10x maximum cash-out requirements. The code IMAVIP490 unlocks this offer.
• A 250% deposit match which can be used on all games.
• A $30 minimum deposit is needed, as is the bonus code IMAVIP250. There are no wagering requirements, and there’s no maximum cash-out clause.
• A 260% bonus on slots and keno only.
• This requires a minimum deposit of $50 and the use of the bonus code IMAVIP260. There’s no maximum cash-out, and no wagering requirements apply.
• A 650% deposit match on slots and keno games only.
• This requires a deposit of at least $30. 30x wagering requirements and a 10x maximum cash-out apply. You’ll need the bonus code IMAVIP650.
• A 210% deposit bonus with all games allowed except blackjack.
• You’ll need to make a minimum deposit of $50 to redeem this. There are no wagering requirements and no maximum cash-out clauses. Use the bonus code IMAVIP210.

There are a decent number of ways to make deposits and withdrawals at Cool Cat Casino. There are just a few ways to do both, but most players should be able to find a banking method which suits them.

There are no explicitly stated fees, but in the terms and conditions, it does say a $40 fee can be applied to any withdrawal. I asked the customer service agent, and she assured me this would only apply to bank wire withdrawals. I still don’t like that it’s in there, though.

Cool Cat Casino has had some complaints about wait times in the past, but it seems to be getting its act together in this regard. In the terms and conditions, the casino reserves the right to clear all payments in “up to 10 days,” but it seems that in reality, things will move faster than this.

I’m glad to see Bitcoin in the lineup here. It’s my preferred payment method, and I always highlight when a forward-thinking casino offers it as a banking method.

Deposit Methods

• Credit Cards
• Debit Cards
• Neteller
• Bitcoin

Withdrawal Methods

• Neteller
• Bitcoin
• Bank Wire
• Check

VIP Program

Cool Cat Casino offers a VIP club with five distinct levels. Like all VIP clubs, the higher the level you reach, the greater the rewards.

Level 1 – Cheddar

• Access to extra bonuses
• A $100 welcome chip
• One comp point for every $1,250 wagered
• 10% monthly insurance

Level 2 – Dodger

• Access to exclusive Cool Cat bonuses
• A $150 welcome chip
• One comp point for every $1,000 wagered
• 20% monthly insurance on losses
• Higher table limits

Level 3 – Bouncer

• Access to exclusive bonuses
• A $250 welcome chip
• One comp point for every $750 wagered
• 30% insurance on monthly losses
• Higher table limits
• Faster withdrawals
• A personal account manager

Level 4 – Coolcat

• Access to exclusive bonuses
• A $500 welcome chip
• One comp point for each $500 wagered
• 40% monthly insurance
• Higher table limits
• Faster withdrawals
• Your own personal account manager
• Unique gifts on special days, such as your birthday

Level 5 – Coolcat Elite

• Access to even more exclusive bonuses
• A $1,000 welcome chip
• One comp point for every $300 wagered
• 50% monthly insurance on losses
• Higher table limits
• Faster withdrawals
• Luxurious prizes and gifts
• Invitations to special events
• A VIP account manager
• Access to special, tailor-made bonuses

This is an excellent VIP program and is well worth participating in, especially if you’re a high roller who can make it to the upper levels.

Email – If you can wait up to 24 hours for a reply, send a message to [email protected] This isn’t a terrible response time (I’ve seen several days before), but it could be faster.

Live Chat – This is always the best way to get in touch with urgent matters. Live chat agents are available 24/7, and Karen, who I got connected to, was more than happy to explain some of the bonuses to me. I am very happy with the overall level of service I received and the response times.

Telephone Hotline – A casino which offers telephone support always gets cool points from me. I didn’t call them myself since live chat more than sufficed, but it’s good to know the option is available.

There’s a toll-free number for North American players and an international number, as follows:

Toll-Free: 1-888-441-6693

International: 1-678-349-0349

Customer service is one of the most important elements at any online casino. If it’s subpar, it can ruin an otherwise great experience.

I can confirm that the customer support at Cool Cat Casino is as good as any anywhere else. You’ll feel valued and listened to, and that’s the way customer service should be.

Would I Play at Cool Cat Casino?

I recommend Cool Cat Casino to those who like to play a little bit of everything and who like generous VIP programs and bonuses.

If you’re used to thousands of slots from lots of providers, this might not be the best choice for you. But if you’re content with RTG slots, and there are some great ones in that lineup, then you’ll be fine here.

The best way to find out if Cool Cat Casino is right for you is to visit. A review can only tell you so much. Why not head over and visit it now to see what your gut tells you?

This review was made by: LegitGamblingSites.com Rating: 4.38 out of 5

Is Cool Cat Casino safe and legit? In this review, we tell you if Cool Cat Casino is legit and safe. And also if Cool Cat Casino is real or Fake and scam. Cool Cat Casino players feedback and reviews are also discussed.

Cool Cat Casino

A blurb on the Cool Cat Casino website says “You’re looking for the best place to play casino online games; you’ve found it, my friend”

This review will examine the features, offerings, policies and everything else about Cool Cat Casino to help you decide if the casino is actually the best place to play casino games online.

Cool Cat Casino at a glance

• Cool Cat Casino is an online gaming and gambling platform that has been operating since 2004
• Cool Cat is owned by the GamblingWages Group, which is a subset of the Virtual Casino Group.
• They are licensed for gambing operation in Costa Rica, and they employ SSL encryption to secure users’ information
• Cool Cat Casino is mobile optimized, and all games are provided by RealTime Gaming (RTG), and are TST certified
• They have a good selection of games – over 220 games which includes slots, table games, video pokers, and specialty games
• They offer very attractive bonuses and promotions
• They support a lot of banking options; all transactions are in US dollars
• Minimum deposit is $30 (with card), and maximum withdrawal is $2,500 per week.
• They have a nasty reputation of very slow (and in some cases, no) payment

What is Cool Cat Casino?

Cool Cat Casino is an online gaming casino that has been operating since 2004. The casino is primarily for entertainment, which means you can join and play games without betting money. However, you can place bets on games to win huge prizes.

Cool Cat Casino has a 727 words “About Us” page that conveniently omits who owns and/ or runs the casino. Their omission of that vital information was clear when I discovered that Cool Cat Casino is owned by the GamblingWages Group, which is a subset of the Virtual Casino Group (VCG). The VCG has a very nasty reputation in the gambling spheres, and my assumption is that Cool Cat Casino wants to stay as far away from that as possible.

The casino website is: https://www.coolcat-casino.com. As long as you’re 21 and are not located in any of the restricted countries, you can signup, deposit (if you wish), and start playing.

Legitimacy, Safety And Security

Cool Cat Casino Reviews

Is Cool Cat Casino real or fake?

Cool Cat says: “Our number one goal at CoolCat Casino is to be a trusted casino and provide a safe gaming environment. We protect the privacy of users, as evidenced in our privacy policy, and CoolCat Casino is known as a safe, regulated, and 100% legal online gaming platform. We guarantee total security, always”

That is what we’ll examine in this section. Is Cool Cat Casino a legitimate platform, are their games fair, and is it safe to send them your sensitive data?

Gaming License

There are many fraudsters in the internet operating under different guises; but all with one goal, which is to scam you of your money. Therefore, it’s important to determine if an online platform is legitimate before sending them your money.

The first check is for a valid license to operate. A license means a particular jurisdiction has granted you permission to do your business; as such any company that has one is considered legitimate. Is Cool Cat Casino licensed? They answer: “Yes, we are completely licensed and work in conformity with all laws pertaining to online gambling“. Cool Cat is licensed for gaming operations. This will make them a “100% legal online gaming platform” as they claim.

However, in the gambling circles, it is not enough to have a license, it’s also important to consider the jurisdiction that issued the license. The jurisdiction determines the regulatory framework under which the casino operate; some places impose strict standards, while others are care-free and allow the casinos to operate freely. Cool Cat Casino is licensed through the jurisdiction of Costa Rica. Unfortunately, Costa Rica falls in the latter category – an unsupervised and unregulated environment. There are no specific gambling laws in Costa Rica, and the license it issues gaming houses is nothing but a business license.

Recall how Cool Cat answered the question about their licensing. A good reply would have been: ‘Yes, we are completely licensed through XYZ jurisdiction and…’. Their not adding the jurisdiction that licensed them suggests they know that a Costa Rican license means little to nothing to players.

The bottom line is: Cool Cat Casino (with its Costa Rican license) is legal but largely unregulated. This leaves players with little or no protection.

Fairness of the games

If you know you cannot win a game, you won’t put your money on it. So one important thing to consider when choosing a casino is whether the casino games are fair enough that players have a chance of winning. Testing for fairness yourself, will cost you a lot; but you can simply look for third party audit seals. Legitimate casinos would have their games tested by independent reputable online games testing group. If certified fair, the casino will openly display these seals on their website to convey their games have been tested and found fair.

In this regard, its a bitter sweet story for Cool Cat Casino. The bitter part is that Cool Cat Casino does not have any third party seal on their website that shows that their games have been tested and certified fair.

The sweet part is that Cool Cat say they have certified fair games. In their words: “Our software is certified by the online gaming governing body ensuring random odds“. Also, to be fair to them, their games are provided by RealTime Gaming (RTG), and RTG’s random number generator (RNG) has been certified to be fair and random by Technical Systems Testing (TST) – internationally recognized accredited testing facility.

That said, Cool Cat Casino say they do not control the result of their games, and that is most likely true since their games have been tested at the RTG level, but many players will want to see third party test proofs shown.

Security and Privacy

If you sign up with a casino, you submit your full names, contact address, date of birth and other personal information. If you proceed to make deposit, you submit sensitive data such as your credit card information. You needn’t be told that it is important that this information should not get into the wrong hands. Therefore, when deciding on a casino, it’s important to consider whether the casino will adequately secure the information you share with them.

Cool Cat Casino makes all the right promises. In their words: “all players’ information including transactions and activities is encrypted for maximum security“.

Specifically, they use secure socket layer (SSL) encryption. This is the standard security technology for establishing an encrypted link between a browser and a web server; and all data passed in the link is private and protected from prying eyes.

By using SSL security certificates, the casino is safe, because your data in its systems is secure.

Games Selection And Gaming Provider

Software Providers

It is important to consider the company that provides the games for the casino because this is directly related to the quality of the games provided. A reputable company will provide quality games with good graphics, themes, plots etc that’ll give a pleasant gaming experience; while a whack provider will supply whack games.

All the games offered by Cool Cat Casino are provided by RealTime Gaming (RTG). RTG is one of the biggest providers in the market, and provides quality games.

However, some players like casinos that are powered by more than one software providers, so that they can experience the variety (every provider offers a unique tweak).

Download based and instant play version

Casino games can be played in two ways: either from the casino software downloaded on your device, or directly from the casino servers accessed from any web browser. Cool Cat Casino gives You both choices; you have access to both free downloadable casino software and the flash (instant play) version, which you can access from any browser with internet connection.

However, though they do not discourage using the instant play version with no download required, they recommend that you’ll get the best experience with the free casino software download, because you’ll have a wider game selection.

Mobile Compatibility

You can’t always go about with your PC and desktop, so casinos games that are compatible with desktop platforms only will have much players.

Cool Cat Casino is fully mobile optimized. They even claim to be the best mobile casino for playing on the go. You can always reach for Cool Cat Casino to access mobile games anytime and anywhere.

Practice or real money play

Apart from allowing players to bet with real money, Casinos usually provide the practice mode. This allows players to bet on games and get the gambling experience (only that real money is not used). This is the best learning tool, and players seek casinos that provides it.

Cool Cat Casino provides practice betting; you can play free rounds of all of your favorite games, so by the time you bet real money, there will be nothing to stop you from winning big. They even have practice games that includes jackpots.

Game Selection

One of the promises of Casinos is entertainment; as such, any good casino should offer many exciting and entertaining games.

Cool Cat Casino offers over 220 games, and more being added every month. The game count of Cool Cat is in the middle of the pack – Cool Cat provide more games than some casinos, but you’ll still find casinos that easily surpasses Cool Cat’s number. However, the variety of the games that Cool Cat provides ensure that there’s no shortage of entertaining and rewarding games to choose from. This include online slot machines, table, video poker, and specialty game.

Slots

Slots are the most popular games because they are very easy to play. Therefore most of the games in a casino games library are slots. Unsurprisingly, of those 220 games provided by Cool Cat Casino, over 140 are a unique collection of slot machines. They have: the old fashioned three reel and single payline slots; multiple payline slots that gives more opportunity to win with every spin; slots that offers progressive jackpots, and more. Some of the best slots in Cool Cat Casino are Stardust, Panda’s Gold, Ancient Gods, Secret Jungle, and God’s of nature.

Table games

No online casino is complete without the classic table games; and Cool Cat is no exception. Cool Cat provides a lot of table games to choose from. They provide Pontoon, European Blackjack, Baccarat online, Face Up 21, Pai Gow Poker online, Red Dog, Tri-Card Poker, Vegas Three Card Rummy, and so much more.

Video Poker

Many players enjoy video poker, because in most cases its essentially a perfect blend of a slot and another game. If you’re a video poker fan, Cool Cat provides you with 18 to choose from which includes Bonus Poker, Deuces Wild video poker, Jacks or Better, Aces and Eights, and others.

Specialty games

Cool Cat Casino also gives you an impressive assortment of specialty games, which are simply fovourite casino games that enjoys a lot of plays. This include Keno, Baccarat, Roulette, and more.

Bonuses And Promotions

Bonuses

Most often than not, players lose more bets than they win; so the edge is always with the house. Therefore, it is good to have the house give players some of that edge by giving them something with which to increase their bank roll; this is why bonuses and promotions is one very important consideration when deciding on a casino.

In fact, Casinos compete using their bonuses and promotions (BAP), such that the casinos with bigger BAPs will be more attractive to lots of players. CoolCat Casino will be an attractive option, with the frequent bonuses and promotions that they offer. They offer the usuals – from the welcome bonus that comes with your initial login to the rewards you continually receive for playing the most popular games.

Welcome Bonuses

These are aimed at getting new players to sign up. It’s the freebies you get when you join a casino and make your initial deposit. Cool cat gives different welcome bonuses from time to time which usually include a free chip in a dollar amount, free spins, or a percentage bonus that matches and dramatically multiplies your deposit.

Currently, Cool Cat Casino welcome bonus is a huge 330% of initial deposit, which can be redeemed with any deposit of $50 or more. The bonus also include 50 free spins on POPINATA. If you make a deposit of $50; you’ll get an extra $165 to make your total $215. This is easily one of the best sign-up bonuses that you’ll find at an online casino.

Match Bonuses

These are aimed at existing players (not only new comers get the freebies). However, just like welcome bonuses, you’ll be required to make a deposit a certain amount. Cool Cat Casino gives different match bonuses from time to time especially on games they want to promote.

They currently have a 270% No Max Bonus and 30 Free Spins on Sweet 16 with code SWEETSTOP, which can be redeemed with a deposit of $50 or more. There’s also a 330% No Max Bonus and 40 Free Spins on Cash Bandits 2 with code ATMSTOP, which can be redeemed with a deposit of $80 or more.

No Deposit Bonus

This is the most sought after bonus because it does not require the player to deposit any money to redeem it. Cool Cat Casino offers various no deposit bonuses from time to time. There’s currently a $25 free chip No Deposit Bonus code being offered.

Other Bonuses

Some other bonuses offered by Cool Cat Casino include VIP bonuses. These are huge bonuses and benefits that the casino gives to reward the loyalty of long term casino players. The VIP bonuses are varied. They may include combinations of deposit bonuses, match bonuses, No Deposit bonuses and free spins; they could also come in form of free chips, insurance, cash back, comp points, higher table limits, faster withdrawals, personalized, complimentary gifts and a dedicated VIP host.

The bottom line is: Cool Cat does not come short with bonuses and promotions. You’ll have to check their site from time to time, to see what’s being offered.

Bonus wagering requirement

Like all casinos, Cool Cat Casino considers all bonus amount non-cashable. With this, players will not simply deposit money and withdraw the bonuses. To withdraw bonuses there are play through requirements that must be met.

This is worth considering because the bonuses you get will be worthless if you cannot clear them. Remember that casinos do not want to hand out free money; so for every bonus and promotion they offer they include conditions that would make you not clear the bonus at all or on time. You’ll have to look out for wagering requirements that are as low as possible, so that you can clear your bonus on time.

Unless otherwise stated, in the Cool Cat Casino, all bonuses and the deposit made to redeem the bonuses have a 30 times playthrough requirement for Slots, Keno, Scratch Cards and, Bingo; and a 60 times playthrough requirement for Table Games and Video Poker, before withdrawing. This is a little higher than the industry average which is 40x the bonus, or 20x bonus plus deposit (Note that high wagering requirements are not good).

However, Cool Cat Casino puts special wagering requirements on particular bonuses. For example, the featured match bonuses (with codes SWEETSTOP and ATMSTOP) have a low 5x play-through and no maximum cash-out. Also, Cool Cat casino welcome bonus has a 5X play through requirement on keno and slots only. And for the free spins included (Popinata only) you’ll have to play all the spins before moving to another game.

While the no deposit free chip comes with a 30x playthrough for slots & keno only; a 60x playthrough for all-allowed table games and video poker, and a 1x maximum cashout.

The bottom line is: the general wagering requirement of the Cool Cat Casino is not good enough being that it is higher than the industry average; but on particular promotions, the casino gives some very generous playthrough requirements.

Restricted Countries

One of your first considerations, if not the very first, should be whether the casino allows players from your country (or particular region). Typically, casinos ban players from certain countries (or particular regions within certain allowed countries), in order to respect the stifling gambling laws of the regions.

If you’re located in any of the restricted countries, you won’t be allowed to sign up and play the casino games. Don’t even think of using a VPN to mask your location and sign up. You’ll succeed in signing up, but you can’t make deposits because the billing process will expose your real location; and even if you somehow successfully make deposit, you definitely will not get your winnings when you make withdrawals.

The countries that CoolCat does not allow are: Afghanistan, Albania, Algeria, Angola, Armenia, Bahrain, Bangladesh, Belarus, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo DR, Costa Rica, Cote D’Ivoire, Cuba, Czech Republic, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethopia, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamacia, Jersey, Jordan, Kenya, North Korea, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Malawi, Mali, Mauritania, Moldova, Mongolia, Morocco, Mozambique, Myanmar, Nagorno-Karabakh, Nauru, Nepal, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palestine, Papa New Guinea, Philippines, Romania, Rwanda, Samoa, Sao Tome and Principe, Senegal, Sierra Leone, Somalia, South Sudan, Sri Lanka, Sudan, Swaziland, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Turkmenistan, Tuvalu, Uganda, the US (Maryland and New York), Venezuela, Western Sahara, Yemen, Zambia, Zimbabwe

You’ll notice that this list is not as long as you’ll see with some other casinos. Many casinos understandably leave out countries with restrictive regimes especially countries in the Middle East and some part of Asia and Africa. Impressively, our cool feline casino allows many of these countries which includes China, Egypt, Kazakhstan, Malaysia, Namibia, Russia, Saudi Arabia, Turkey, Tunisia, United Arab Emirates, and Vietnam.

This gives Cool Cat Casino an edge over others because many more players from many more countries can join the casino.

Available Banking Options

You’ll agree that it would be frustrating if you were to join a casino but cannot place bets on games because none of the deposit options the casino support is available in your territory. It would even be more frustrating if upon winning some bets, you cannot get your withdrawals because of the singular reason that none of the supported banking options is available to you.

For this reason, it’s important to consider whether the casino supports a wide range of banking options so that you can easily find one (which should also be convenient) for use in making deposits and getting withdrawals.

Deposit Methods

Cool Cat Casino accepts the popular credit/ debit cards (Visa card, Mastercard, American Express).

If you’ll rather use an online service that transfers cash instantly, they support Neteller. However, this is not available for USA, Canada, France, Spain, Germany and Singapore.

If you’re a fan of crypto currencies; Cool Cat Casino also accepts bitcoin transactions. All you need do is create a bitcoin wallet, credit it with your cards, and start depositing.

Though, all wagering is done in U.S. dollars, you can make a deposit with Cool Cat in any currency you like and they will credit your account in dollars at the current true bank exchange rate. The minimum deposit amount is $30 with cards and $20 with Neteller.

Withdrawals

CoolCat Casino say they take casino withdrawals very seriously and they pledge to get their players paid as quickly as possible.

They support a number of options for this, which includes Neteller, Bitcoin, Bank wires, and Bank checks. The checks are sent out by Federal Express and only to the address they have on file. Different methods have different withdrawal fees attached to them. Cool Cat Casino even say that if you use another method that suits you better, you can inform them about it, and they’ll try to work with that system.

It should be noted that depending on the payment processor and/ or withdrawal amount, all withdrawals may incur a processing fee of up to $40. Like every casino in the market, Cool Cat Casino has minimum and maximum withdrawal limits, which is also dependent on the payment method chosen.

For wire transfers, the minimum withdrawal allowed is $200; for bank checks, it is $300. Except when stated otherwise, CoolCat Casino allows a maximum payout of $2,500 per week.

Casinos that have problems with payouts are usually blacklisted and not recommended by many reviews. Unfortunately, Cool Cat Casino falls among these. Though Cool Cat say that they take witdrawals seriously and will pay out as fast as possible; their history does not suggest this.

Reviews are replete with reports of Cool Cat Casino being “super fast in collecting deposits and extremely slow in paying out”; and those are the fortunate players, the less fortunate ones never get their witdrawals even after submitting appropriate documentation, engaging customer support, and escalating to every possible avenue.

Cool Cat commenting on this says: “Due to current banking and processing issues in the online gambling community, we are unable to give an exact date that payouts will be made following approval“.

Customer Support

You just cannot be a casino player without contacting the casino’s customer support. You’ll have to reach out at some point, especially with questions about payment processing. When you do contact the support department, it will be frustrating if you do not get a quick response, or worst still, if you’re totally neglected. For this reason, the cutomer support of a casino is one of the most important criteria for rating casinos and one you should consider when deciding on a casino.

To examine the customer support of Cool Cat Casino, we’ll look at the different channels made available to contact them, as well as how long it takes them to respond to players inquiries/ queries.

Cool cat casino advertises a 24/ 7 live help customer support. First, there’s the traditional e-mail support service; you can send an email directly to the Help Desk at: help@coolcat-casino.com. However you’ll have some waiting to do before feedback comes; and the waiting time can easily exceed 24 hours.

They also support an online ticketing system, which allows you to send them your queries/ inquiries using an online support form available on the landing page of their website. It requires you to submit your name (optional) and your email address; and they’ll get back to you via email. You might also have to wait for up to 24 hours to get their responses.

If you’ll rather have instant responses, Cool Cat Casino provides a telephone support service. In their words: “At CoolCat Casino, gambling tips, player support and other information is just a call away“.

To reach them on the phone, you can use the following telephone numbers: Call Toll Free (US): 1-888-441-6693; International: 1-678-349-0349.

Cool cat casino also offers a live chat support; but this is available to members only because you’ll have to login to make use of it. Most often than not, agents are online to talk to; but when no one is home, you’ll have only a couple of minutes to wait.

Summary

Cool Cat Casino is a popular gaming platform. They’re licensed in Costa Rica and have been operating since 2014. They’re powered by RTG who have their games certified by TST; and they secure information in their systems with SSL security certificates.

Cool Cat Casino offer “Cool” games (over 220 different games) and “Cool” bonuses and promotion (huge and attractive); they also give you different banking options for depositing and withdrawing, and different options for contacting support. However, when it comes to paying out winnings, their reputation is not “cool” (in some cases, payment is delayed for months, and other cases not made at all).