Betsoft Careers 3,5/5 6654 reviews
Over the past decade, Betsoft has earned a reputation as one of the world’s premier producers of high quality igaming products. We offer an unparalleled level of service, backed by a solid team of. That is why Betsoft offers so many exciting titles within this popular genre. Players can choose from a wide variety of games, including both single hand and multi-hand versions. Bonuses give players extra opportunities to increase their winnings, while special games like Deuces Wild, Tens or Better and Joker poker place and exciting twist on.
Key Responsibilities & Accountabilities
- Build strong relationships with valuable customers and provide superb service and gaming experiences tailored to them, across all products.
- Contacting clients regularly through phone, email, Skype and face-to-face
- Monitor individual customer performance and ensure that marketing commitments are being adhered to.
- Handle customers’ day to day queries, requests and issues.
- Use data and reports to analyze client activity
- Acquire knowledge of customers and build profiles including target markets and trends.
- Maintain and develop client contacts, through structured account management and plans.
- Update and record data and management information in an accurate and timely manner.
This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.
Essential Criteria
- Experience of working in a high profile customer focused environment
- Excellent communication and interpersonal skills.
- Strong relationship building skills, and the ability to build trust.
- Great organization, planning and prioritization skills, with strong attention to detail.
- Commitment to providing world class service to valuable customers.
- Strong command of written and spoken English – An additional European language is considered an advantage but not essential.
- Confident communicator on the phone
- Experience working in online gaming
- Able to work on own initiative and be self motivated.
- Computer literacy in the use of spreadsheets, word processing, on-line systems and remote communications.
- Be presentable and willing to travel.
Betsoft Careers Job Opportunities
Desirable Criteria
Betsoft Careers Online
- Degree level or equivalent
- Good understanding of online casino product
- Experience in account management for an Online Casino Supplier
- Confident with numbers and reporting
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I agree with handling and storing of my personal data in accordance with Act No. 101/2000 Coll. on privacy protection in its valid wording for the purposes of the recruitment process for a vacancy, for the duration of the recruitment process, but not longer than for one year.I also declare that my personal data as stated in my CV/résumé are true and accurate.
By submitting this information and attaching your CV/résumé and cover/motivational letter, you indicate that you have read and understood this.
I agree with handling and storing of my personal data in accordance with Act No. 101/2000 Coll. on privacy protection in its valid wording for the purposes of the recruitment process for a vacancy, for the duration of the recruitment process, but not longer than for one year.I also declare that my personal data as stated in my CV/résumé are true and accurate.
By submitting this information and attaching your CV/résumé and cover/motivational letter, you indicate that you have read and understood this.